The “Moneyball” Approach to Customer Returns and Excess Inventory

Most of us are familiar with “Moneyball,” a book-turned-film about a Major League Baseball team’s data-driven approach to assembling a competitive roster of players, which ultimately disrupted the existing model. While not as glamorous as the MLB, the same approach of focusing on key metrics can be applied to maximizing recovery on returned, overstock and excess inventory slated for liquidation. Simply put, the answers to building a formula for success lie in the data.

So, how do you implement and sustain an effective program for customer returns and excess inventory? B-Stock Solutions’ CEO Howard Rosenberg recently contributed an article to Reverse Logistics Magazine on the topic, specifically how to apply data-driven methods to increase recovery via a B2B liquidation marketplace setting, focusing on bidder acquisition and retention, sustained competition, auction lot configuration and customer service quality.

Consider this:

  • There is a 300% increase in recovery when the number of bidders grows from under five to more than 15.
  • There is a 41% increase in final bid price when a repeat buyer wins the auction.
  • When the right bidders participate, there is a 243% increase in final price.

To read more of Howard’s article in Reverse Logistics Magazine, please click here. For more information on how B-Stock Solutions can build a successful B2B liquidation solution for your returned, overstock or excess inventory, please contact us.

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Destination Maternity Has Joined the B-Stock Sourcing Network

We are excited to announce the launch of Destination Maternity’s marketplace on the B-Stock Sourcing Network. This private-label site gives business buyers direct access to Destination Maternity’s customer-returned and overstock apparel including designer maternity clothing and the company’s branded fashions. Bidding for bulk quantities of merchandise is currently open at: https://destinationmaternity.bstocksolutions.com/.

Auction lots will be posted on a routine basis and available to qualified buyers. For more information, including bidder qualification and purchasing and resale guidelines, as well as to review detailed merchandise manifests please visit the Destination Maternity marketplace.

Please keep in mind all merchandise will be auctioned in bulk quantities and must be exported. Both US and foreign buyers must present appropriate documentation in order to qualify for bidding.  Please visit the marketplace for more information on registration requirements.

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Our Latest Marketplace: Groupon Goods

 

We are thrilled to welcome Groupon Goods to the B-Stock Sourcing Network! This private-label marketplace will give business buyers around the globe unprecedented access to customer-returned and overstock inventory from Groupon Goods including: apparel, electronics, housewares, toys and other general merchandise from top European brands.

The launch of this marketplace marks B-Stock’s first expansion into the European market and we’re happy to offer our international buyer base a geographically convenient option for purchasing bulk quantities of returned and overstock merchandise directly from Groupon Goods’ European locations, with no middleman or liquidator involvement.

        

 

 

 

The Groupon Goods’ marketplace will offer approved buyers bulk lots of merchandise ranging from pallets to LTL to truckloads. Product categories include: fashion, home & garden, kids & toys, health & beauty, sports & outdoors, food & drink, and household essentials. Please visit the Groupon Goods marketplace at: https://groupongoods.bstocksolutions.com/ for more details and to register to bid.

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Almo's Marketplace Now Auctioning Merchandise from Dallas Facility

As part of our ongoing partnership with Almo Corporation, we’re happy to expand our service offering to accommodate returned and excess merchandise from the company’s Dallas-based facility. Now qualified business buyers have an even greater opportunity to source products including name-brand appliances, top consumer electronics brands, and home and garden products directly from the largest U.S. distributor of appliances. Bidding for inventory from all three of Almo’s facilities including Philadelphia, Reno and now Dallas is currently open at Almo’s private-label marketplace: http://almo.bstocksolutions.com.

Almo’s products are extremely popular categories amongst our coast-to-coast buyer base, and with additional merchandise including refrigerators, microwaves, ranges, dryers and HVAC units from the Dallas location now available, our central U.S. and Texas-based buyers have convenient way to secure inventory close to home.

              

To learn more about our ongoing partnership with Almo, please read our press release. To register to bid on returned and excess merchandise from Almo, including inventory located in Dallas, TX, please visit Almo’s official B2B liquidation marketplace.

For more information on how B-Stock Solutions can help you implement a successful liquidation solution, please contact us.

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B-Stock's CEO Howard Rosenberg Recognized as 2015 'Pro to Know' by Supply & Demand Chain Executive Magazine

A big congratulations to B-Stock Solutions’ CEO Howard Rosenberg who was recently named a 2015 “Pro to Know” by Supply & Demand Chain Executive magazine. The “Pros to Know” awards recognize top supply chain executives who are leading initiatives to solve supply chain challenges in today’s global climate. In Howard’s case, that involves disrupting the way returned and excess merchandise enters and moves through the secondary market; this reverse supply chain solution has enabled B-Stock’s hundreds of clients to recover billions of dollars from their returned and excess inventory.

This type of recognition is very significant as it further exemplifies that bringing innovative solutions to the reverse supply chain is just as important as doing so on the forward side. When you consider that returned merchandise alone is a $260 billion a year problem for retailers – not including the excess inventory sitting on shelves – there is a huge opportunity to bring efficiency to the process while making a positive earnings and environmental impact.

B-Stock Solutions is proud to power the largest global network of B2B liquidation marketplaces, connecting returned and excess inventory from retailers and manufacturers directly to business buyers. No middlemen. No liquidators.

To read more about Howard’s “Pros to Know” recognition, please read our press release. For a look at Supply & Demand Chain Executive’s list of 2015 “Pros to Know,” please read the online article or pick up the magazine’s March issue.

For more information on how B-Stock Solutions can help you implement a successful liquidation solution, please contact us.

 

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The Benefits of Buying Directly From the Source

Traditional liquidation methods involve layers of middlemen, red tape, product poaching and price mark ups before buyers even have access to the inventory. Luckily this old-school way of doing things is slowly evolving into an efficient B2B model where buyers have access to returned, overstock and excess merchandise directly from the retailer or manufacturer’s private-label, branded liquidation marketplace. This presents a level playing field for buyers; meanwhile, the retailer has more control of who is purchasing the product and how it enters the secondary marketplace. It’s a winning scenario for both sellers and buyers.

This topic was recently addressed by B-Stock Solutions’ Director of Professional Services, Dave Gershon when he sat down with Wireless Dealer Magazine at CTIA’s Mobility Week. Within the video Q&A Dave explained why purchasing straight from the source allows for more transparency and should be a best practice for anyone buying consumer-returns or excess merchandise at auction.

Take GameStop for example: devices including tablets, gaming systems and cell phones returned or traded in by customers are auctioned in bulk on GameStop’s private-label B2B marketplace. Qualified business buyers have direct access to the merchandise and can purchase straight from GameStop. No middlemen or traditional liquidators involved.

To see more of Dave’s interview with Wireless Dealer Magazine, please click here. For a look at B-Stock Solutions’ network of private-label B2B marketplaces or to start sourcing returns and overstock merchandise directly from Fortune 1000 retailers, please visit our B-Stock Sourcing Network.

 

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Creating an Impactful Solution for Liquidation of Excess Inventory

Consider this: in 2014 consumers returned a record $284 billion worth of merchandise to retailers. That’s a huge number (about equal to the GDP of Singapore) and it is only going to get bigger due to the continued increase in online sales (which typically bring a higher return rate) and relaxed return policies by retailers to drive customer loyalty. What’s more, a lot of that merchandise can’t go back on the shelf. Lack of innovation over the past 50 years for dealing with consumer-returned and excess inventory is costing retailers billions of dollars and can no longer be approached as an afterthought or left to inefficient traditional liquidation methods. This is especially true in today’s climate when every point of operating margin matters so much.

So, how does one create an impactful solution for liquidation of returned and excess merchandise?

B-Stock Solutions’ CEO Howard Rosenberg recently contributed an article to Supply & Demand Chain Executive on the topic, which included questions to ask when implementing a solution:

  • Does the solution provide the control you want?
  • Are you building a strategic advantage for your company?
  • Is the solution adequately flexible?
  • Is the solution compliant with public company filing requirements?
  • Do you reap the benefits or does your liquidation partner?
  • What kind of new approaches are other retailers using?

For detailed explanations on all the above questions, as well as what to look for when choosing a liquidation partner, check out the full article here. For more information on how B-Stock Solutions can help you implement a successful liquidation solution, please contact us.

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Seasonal Returns Provide Great Product-Sourcing Opportunities

Did you know that around 10% of all holiday purchases are returned to retailers in the months following Christmas? Whether buyers’ remorse, relaxed return policies or gift-recipient repugnance, retailers are getting back close to $64 billion in merchandise sold during the holidays; much of which can’t go back on the shelves. All of these returns, however, present an excellent opportunity for resellers to stock up on merchandise across a variety of categories as they move through the liquidation process.

B-Stock Solutions’ Eric Moriarty recently spoke with eCommerce Bytes about post-holiday sourcing, including what resellers should expect in terms of product availability, and margins. Here are some takeaways to consider:

• The most active time period for post-holiday returns is mid-January through March. This span is due to a few factors including: internal policies set by the retailer, the retailer’s warehousing and logistics bandwidth and a delay in returning the item by the consumer.

• Profitability for resellers of returned merchandise will be affected by a number of variables including the reseller’s sales channel, or however they opt to make those items available for purchase. Any value the reseller adds, like refurbishing, can have an impact on profit margins, as does overhead and item condition.

• Though the margins vary, some sellers see triple digits on a per-unit basis.  If you are careful and buy well, there is substantial profit to be made.

To read more of Eric’s interview with eCommerce Bytes, please click here. For more information or to start sourcing returns and overstock merchandise directly from Fortune 1000 retailers, please visit our B-Stock Sourcing Network.

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Welcome Almo! Our newest private marketplace.

almo logoB-Stock welcomes ALMO Corporation, the nation’s leading independent distributor of major appliances, consumer electronics, and professional A/V equipment, to the B-Stock Sourcing Network.  The official ALMO Liquidation Auctions marketplace (http://almo.bstocksolutons.com) launched this week with a variety of inventory available to approved buyers.  Lots include single pallet and multiple pallet quantities of products across Almo’s product lines, including TV’s, air purifiers, small appliances and more. 

5 Pallets of Outdoor Furniture (Lot# BNE2400), 5 Units, C Class, MSRP $3,762, Philadelphia, PA liquidation auction. Almo Liquidation Auctions               1 Pallet of Samsung 39” Class 570 Series Direct-Lit Hospitality LED HDTV(Lot# BNE1550), 9 Units, Re-boxed as New, MSRP $4,284, Philadelphia, PA liquidation auction. Almo Liquidation Auctions               3 Pallets of Sharp Microwaves(Lot# BNE1970), 39 Units, Tested - in working condition, MSRP $8,113, Philadelphia, PA liquidation auction. Almo Liquidation Auctions               1 Pallet of Sharp - Air Purifier with HEPA Filter - 3 Fan Speeds Libra(Lot# BNE1640), 22 Units, In Working Condition, MSRP $5,600, Philadelphia, PA liquidation auction. Almo Liquidation Auctions

Approved buyers will be able to purchase LTL or full truckloads of TVs, mobile devices, refrigerators, microwaves, patio furniture, and much more. To review detailed inventory manifests which includes quantities, brands, components included in the lots and model numbers; please visit ALMO Liquidation Auctions marketplace at http://almo.bstocksolutions.com. Please note that this is a private marketplace open only to approved buyers so you will have to apply and qualify for approval.

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New Liquidation Marketplace for Mobile Accessories : B-Stock Wireless

Auction Site Logo

We are excited to announce the launch of our newest private marketplace for cell phones and accessories called B-Stock Wireless (http://wireless.bstocksolutions.com).  B-Stock Wireless Liquidation Auctions offers customer returned and excess inventory including bluetooth devices, smartphone cases, tablet keyboard cases, and other mobile accessories in varying quantities and conditions from our newest enterprise seller.

  Zagg Bluetooth Keyboards and Cases for iPad Mini and Air, Customer Returns (BSS1-701-Lot 8) 3,517 Units, Retail $312,665, Fort Worth TX liquidation auction. B-Stock Wireless     Otterbox Cases & Chargers, Customer Returns (BSS1-701-LOT 1), 7,954 Units, Retail $391,942, Fort Worth TX liquidation auction. B-Stock Wireless     mobile accessories liquidation

B-Stock Wireless provides detailed and accurate range of descriptions that enable buyers to bid with confidence. Listings are always closing soon, so register now at http://wireless.bstocksolutions.com/customer/account/create/.

We are thrilled to officially welcome our newest seller, operating under the B-Stock Wireless banner, to the B-Stock Sourcing Network.

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